Phone switched off

[Pad]

I had my bill frozen this month because of the pandemic and the advisor told me to phone up if my services are turned off!
Now my services are off and I can’t ring o2 nor can I speak to an advisor online!! I need help here

[Cleoriff]

Hi @Pad 

Borrow a phone, use a landline or even Skype.

All free numbers to call are in this guide, including a guide to Skype.

Best number to try is 0800 587 4005.