This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Phone stolen and trying to activate spare sim in an old Phone

Go to solution
Anonymous
Not applicable

‎27-08-2017 00:35 - edited ‎27-08-2017 00:36

‎27-08-2017 00:35 - edited ‎27-08-2017 00:36

How do i activate my spare sim?

Message 1 of 3
792 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
MI5
Level 94: Supreme
  • 144287 Posts
  • 634 Topics
  • 27641 Solutions
Registered:

on ‎27-08-2017 00:46

on ‎27-08-2017 00:46

The only way is to call customer service as you need a working sim to do it any other way.
When you call to report the phone stolen, customer service will sort out a replacement sim for you or activate a spare blank one if you have one.
https://community.o2.co.uk/t5/Other-Products-and-Services/Lost-or-Stolen-O2-Device-How-to-Report-it/...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 2 of 3
787 Views
2 REPLIES 2

Go to solution
MI5
Level 94: Supreme
  • 144287 Posts
  • 634 Topics
  • 27641 Solutions
Registered:

on ‎27-08-2017 00:46

on ‎27-08-2017 00:46

The only way is to call customer service as you need a working sim to do it any other way.
When you call to report the phone stolen, customer service will sort out a replacement sim for you or activate a spare blank one if you have one.
https://community.o2.co.uk/t5/Other-Products-and-Services/Lost-or-Stolen-O2-Device-How-to-Report-it/...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 3
788 Views

Go to solution
Martin-O2
Former Staff
In response to MI5
  • 8165 Posts
  • 772 Topics
  • 94 Solutions
Registered:

on ‎29-08-2017 12:25

on ‎29-08-2017 12:25

Hello @Anonymous did you get your spare sim working OK? 

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
signature

Message 3 of 3
700 Views
0 Kudos
Top Kudoed Authors
View All
Top