12-03-2021 11:37 - edited 12-03-2021 11:39
What phone do you have?
Have you done a factory reset on the phone or reset the network connections at all, or done a manual scan?
Have you checked status.o2.co.uk for your postcode or does it not work anywhere?
edited: more advice
I also have a Planet Computers Gemini
I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World
We are all customers and dont have access to any o2 accounts
on 12-03-2021 12:17
Can you help here too please?
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)