on 12-03-2021 11:33
12-03-2021 11:37 - edited 12-03-2021 11:39
12-03-2021 11:37 - edited 12-03-2021 11:39
@Kelsea
What phone do you have?
Have you done a factory reset on the phone or reset the network connections at all, or done a manual scan?
Have you checked status.o2.co.uk for your postcode or does it not work anywhere?
edited: more advice
on 12-03-2021 11:40
on 12-03-2021 11:40
Have you checked the network status? https://status.o2.co.uk/
Other things to look at Guide: How can I sort out my network issues?
Veritas Numquam Perit
on 12-03-2021 12:17
on 12-03-2021 12:17
Can you help here too please?
on 12-03-2021 12:24
on 12-03-2021 12:24
on 12-03-2021 18:57
on 12-03-2021 18:57
on 12-03-2021 19:16
Thank you for the tag @O2Georgina
@Kelsea I will send you a private message so we can look into this further.
Thanks