Phone sending messages by itself

Anonymous · ‎04-02-2017

Hello

Wondering if anyone can help me... the strangest thing happened the other day, my partner recieved three text messages from me in a row, none of which i sent.

The messages were 'Busy now, see you at lunch' and 'In a meeting, speak later' , one of which was repeated twice. Now upon looking this up online, these responses seem to be default reject call messages on the Iphone, but i don't have a iphone! i have a windows phone, and whats more my partner was asleep in bed and had'nt called me anyway!

Can anyone help me understand what might have happened please?

MI5 · ‎04-02-2017

Certainly is a weird one and I can't think of anything that would cause that.
I don't suppose you have Tugo logged in anywhere else.

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Anonymous · ‎04-02-2017

Forgive my ignorance but what is Tugo?

jonsie · ‎04-02-2017

That would be a no then...TU is an app that allows you to use your allowances over wifi if you have little or no network signal.

http://www.o2.co.uk/help/apps/tu-go

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎04-02-2017

Ahh no, never heard of it.

MI5 · ‎04-02-2017

Yeah if you're not aware of it you won't have it.
You need to set it up so can't be done unawares.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Marjo · ‎13-02-2017

Hey @Anonymous How are you getting on? Curious to hear if you managed to solve the text message mystery in the end?

Anonymous · ‎28-02-2017

Hi there, I didn't and if anything strange things on my phone have continued to happen!

Thinking of restoring it to factory settings and see if that makes a difference.

MI5 · ‎28-02-2017

That may be a sensible option.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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