cancel
Showing results for 
Search instead for 
Did you mean: 

Phone quiry

Luby_lou
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi, I've had a new phone after sending my last 2 Xperia phones back. Although this seems to be a better phone I still can't get any signal above 2-3g network. Also is it normal for your phone to get really hot whe. A hotspot is connected. I never had this with my previous phones. I'm so disappointed with the phone I'm considering paying off my contact and moving to someone else

 

Message 1 of 2
89 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 127410 Posts
  • 614 Topics
  • 22123 Solutions
Registered:

@Luby_lou 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 2
79 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 127410 Posts
  • 614 Topics
  • 22123 Solutions
Registered:

@Luby_lou 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 2
80 Views