Phone out of stock

[Marcus18]

I just ordered a phone yesterday and it said it was in stock had the confirmation email that it was being delivered but then i woke up this morning and it says its out of stock does anyone know roughly how long it takes for the phone to come back in stock and when it does will it automatically be sent to my address or will i have to buy it again. 

[TallTrees · Accepted solution]

Hello and welcome to the o2 Community forum @Marcus18 

O2 don't keep a live stock record of phones. We wouldn't know how long it will take to get any phone. You will need to contact customer services.  You can do this from here which may help

you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

****Edit to say you will not need to buy it again.*****