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Phone number transfer

Par
Level 1: Joiner
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I opened a new account with 02 ten days ago and I was advised that I would need a sim with a temporary phone number and my own personal number would transfer from 3 in Five to ten days. It has now passed 10 days  and the transfer still hasn’t happened. I have been advised by 02 earlier in the week to keep using my 3 sim. Now I can’t even contact 02 by phone constant messages it has not been possible to connect you. Please can any one help as I need to keep my personal number

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Bambino
Level 86: Prestigious
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@Par This is a customer community. See the guides below:

Migration & porting into O2 - O2 Community

How to find help & contact O2: A Guide - O2 Community

I DO NOT WORK FOR O2



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MI5
Level 94: Supreme
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@Par 

Guide: How to find help & contact O2 

Guide: Migration & porting into O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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