on 18-04-2024 21:15
Hello my mobile number has dropped off of the MyO2 section. I cannot see how much data, minutes and texts I have left on my account. Please can this be resolved.
Solved! Go to Solution.
on 18-04-2024 21:19
O2 have messed up a system update which is effecting thousands of customers.
1) You can use alternative email to gain access.
2) You can also request the original email to be released from the original account, and this can then be added to the migrated 360 account (this can take up to 28 days, however should be done sooner)
Guide: How to find help & contact O2
on 18-04-2024 21:19
O2 have messed up a system update which is effecting thousands of customers.
1) You can use alternative email to gain access.
2) You can also request the original email to be released from the original account, and this can then be added to the migrated 360 account (this can take up to 28 days, however should be done sooner)
Guide: How to find help & contact O2