Phone insurance
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on 30-10-2023 20:25
I'm paying for a sony xperia 1 mk4 and have insurance on this. How do I claim for a scratched screen?
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on 30-10-2023 20:28
Follow the information in this guide
https://www.o2.co.uk/help/digital-services/o2-insurance
Veritas Numquam Perit
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on 30-10-2023 20:39
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on 30-10-2023 20:39
Absolutly usless links to make a claim. I will never recommend this company as this shafted us with misled sales instore.
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on 30-10-2023 20:40
https://www.o2.co.uk/contactus this is the link to contact and it's usless.
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30-10-2023 20:44 - edited 30-10-2023 20:45
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30-10-2023 20:44 - edited 30-10-2023 20:45
Try calling about 8am if possible.
Give O2 a call on 202 or 0344 809 202 (Contract) 4445 or 0344 809 222 (PAYG)
Or you can message O2 on social media on Instagram https://o2uk.co/O2CIG), Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW).
Veritas Numquam Perit
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on 31-10-2023 18:16
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on 31-10-2023 18:16
If you believe that you have been misled by the staff in an O2 retail store, you are within your rights to make a complaint :-
https://www.o2.co.uk/how-to-complain
Customer+Complaints+code+250523.pdf (o2.co.uk)
https://www.o2.co.uk/documents/456036/4246828/Customer+Complaints+code+250523.pdf

