Solved: Phone insurance

Anonymous · ‎13-11-2016

Why am I still being charged for o2 insurance. I cancelled this at the end of my last contract, when I started my sim only contract in august 2016.

MI5 · ‎13-11-2016

Sounds like it wasn't cancelled - you'll need to call CS http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎13-11-2016

Sounds like it wasn't cancelled - you'll need to call CS http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎13-11-2016

Call cs & query it if you have already cancelled it

O2

Phone insurance

Travel bolt on

using phone abroad

My contract ***********

Phone use abroad

Pay may existing bills