Solved: Phone fraud (own number)

Tricky-Ricky · ‎11-02-2023

Just received a call proporting to be from Amazon about my account, didn't listen to much, but the really worrying part is it was from my own number! Anyone else had similar? Does that mean that someone has cloned my account and can rack up calls?

MI5 · ‎11-02-2023

@Tricky-Ricky

It just means that spammers have spoofed your number in an auto dialler.

Your number has probably called hundreds of people today. Tomorrow they will be using a different number.

Number spoofing scams - Ofcom

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎11-02-2023

@Tricky-Ricky

It just means that spammers have spoofed your number in an auto dialler.

Your number has probably called hundreds of people today. Tomorrow they will be using a different number.

Number spoofing scams - Ofcom

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Bambino · ‎11-02-2023

@Tricky-Ricky There are also these links to look at:

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.o2.co.uk/help/safety-and-security/unwanted-calls-and-messages
https://www.actionfraud.police.uk/

I DO NOT WORK FOR O2

O2

Phone fraud (own number)

how to speak to someone at o2

ESim issues

Switch Up Online - Not working

ordered device and no update

Minimum Contract Term ending... Will price stay th...