Phone disconnected despite paying bill

[Gee0904]

I paid my bill 24 hours ago however my phone has not been reconnected. When I try to call 202 it just beeps and the call drops. The online chat is disabled and I don’t have a landline - HELP!

[Cleoriff]

Hi @Gee0904 

It is taking longer than normal to reconnect.

There are numerous numbers in this guide. Try any or all of them to get through.

Guide: Coronavirus Community Help and Support 

Best of luck.

[Gee0904]

I can’t - my phone won’t connect to any number as it has been disconnected - even the 202 number

[Cleoriff]

@Gee0904 

You will need to

Borrow a phone, Use a landline, or Use Skype on PC.. Anything to get through to O2

Skype guide in this one Guide: Coronavirus Community Help and Support 

[Guillermo]

I have the same problem. O2 take the pay twice and I haven't service. But they discount the money I haven't way to comunicate me with the company I need help

[Cleoriff]

@Guillermo 

You will have to call tomorrow. All numbers in this guide

Guide: Coronavirus Community Help and Support