Phone delivery

[Anonymous]

I ordered a galaxy s8 plus in black before midnight lastnight and it says i will get the phone the next working day between 6pm and 10pm but have still not recieved the phone would like to know what is happening with it

Many thanks tom

[MI5 Level 94: Supreme · Accepted solution]

Hi @Anonymous

You can track your order in your MyO2 http://www.o2.co.uk/myo2 or by calling customer service http://www.o2.co.uk/contactus

Some further help here https://www.o2.co.uk/help/pay-monthly/how-to-track-your-order

[Anonymous]

@Anonymous it sounds like the phone is out of stock. You will have to call customer service to check your order 

[Anonymous]

It was in stock when i ordered it i will just phone customer service tomorrow thanks for your help guys .

[Anonymous]

@Anonymous O2 don’t employ a live stock system so it may say that it is in stock but the likelihood is that it actually isn’t