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Phone delivery

Anonymous
Not applicable
I ordered a galaxy s8 plus in black before midnight lastnight and it says i will get the phone the next working day between 6pm and 10pm but have still not recieved the phone would like to know what is happening with it

Many thanks tom
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MI5
Level 94: Supreme
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Hi @Anonymous

You can track your order in your MyO2 http://www.o2.co.uk/myo2 or by calling customer service http://www.o2.co.uk/contactus

Some further help here https://www.o2.co.uk/help/pay-monthly/how-to-track-your-order

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

Hi @Anonymous

You can track your order in your MyO2 http://www.o2.co.uk/myo2 or by calling customer service http://www.o2.co.uk/contactus

Some further help here https://www.o2.co.uk/help/pay-monthly/how-to-track-your-order

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 5
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Anonymous
Not applicable

@Anonymous it sounds like the phone is out of stock. You will have to call customer service to check your order 

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Anonymous
Not applicable
It was in stock when i ordered it i will just phone customer service tomorrow thanks for your help guys .
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Anonymous
Not applicable

@Anonymous O2 don’t employ a live stock system so it may say that it is in stock but the likelihood is that it actually isn’t 

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