Phone damage

[Kesh28]

Hello,

I have accidentally dropped my device that I pay monthly and the screen has broke on it. I'm wondering if I have warranty to get it repaired?

Thank you.

[TallTrees · Accepted solution]

Hi @Kesh28 

Welcome to the o2 Community forum 

A phone's warranty would not cover accidental damage or loss.  If you purchased insurance with your phone yes or sometimes home insurance. 

[Enlli]

Not unless you have taken out insurance with O2 or you have cover via your Bank or house insurance. A broken screen is not covered by warranty 

[pgn]

&one contents insurance does sometimes extend to accidental damage and loss or theft of possessions from a car, @Kesh28 - but you will need to check the small print on any policy you might have.

Good luck!