31-10-2023 06:57
Please can someone help me my phone is cut off completely and unable to get incoming and can’t access the app, how do I pay my bill to be reconnected if I have no means of accessing anything. I’m not very mobile right now so really need some help as I can’t get out of the house
thank you
Solved! Go to Solution.
31-10-2023 08:43
Contact Payment Management
You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
Download Skype to call the number for free.
31-10-2023 08:43
Contact Payment Management
You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
Download Skype to call the number for free.
11-01-2024 10:18
11-01-2024 10:18
They have cut off all outgoing calls on mine and access to the app so cannot even ring them ?
11-01-2024 10:38
11-01-2024 10:38
You can use Skype as per the post above yours
13-01-2024 11:07
29-10-2024 18:44
My phone is cut off, how can i sort it out as I can make any calls? Also I did pay my bill
29-10-2024 20:20
29-10-2024 20:20
If you had read the thread, you will see the answer is the same, call the Payment Management Team on 0800 902 0217 from another phone or use Skype (or other VOIP Service).