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Phone cut off as bill not paid

Troy
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Hi my phine has been cut off but i need it put back on the 16th as my son is in hospital and as ive been cut off i cant contact the hospital or my partner (ny sons mum) to see how he is would u be able to put it back on
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MI5
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@Troy Numbers to call from a landline or alternate phone Guide: How to find help & contact O2 

and ways to pay Guide: How to Pay Your Bill (Contract) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
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@Troy Numbers to call from a landline or alternate phone Guide: How to find help & contact O2 

and ways to pay Guide: How to Pay Your Bill (Contract) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Troy
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Ok would you be able to get 02 to put my phone back on please as i need it bad
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MI5
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@Troy 

We can't I'm afraid.

We are all customers like yourself.

Please contact customer support on the numbers given above.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Bambino
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@Troy Your phone will not be reconnected until you pay your bill. As it's now the weekend there isn't much chance of anything being done until Monday at the earliest.

I DO NOT WORK FOR O2



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jonsie
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Any chance you could borrow the money off someone? Otherwise they won't reconnect you and when they do there will be a late payment fee and a reconnection fee. Or borrow a phone off someone?

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JAZZ-trad
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Hello @Troy
Hope you can get your difficulty with paying for your phone sorted soon.
Maybe it would be better when all is sorted to go onto PAYGO , I find the o2 classic pay as you go excellent very good value for money especially for calls texts.
Good luck JAZZ
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liggerz87
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Best thing you can do is speak to o2
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jonsie
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