on 30-11-2018 21:30
Are you sure it was O2?
Often 3rd parties call people pretending to be from the networks.
I'd call O2 myself in the morning to check http://www.o2.co.uk/contactus
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
on 03-12-2018 09:23
Hi @Cherelle, I was wondering if you found out more about your Samsung J6 since you last posted? Did you get a chance to check with Customer Services?
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