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Phone contact question

Xided
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is there any way to pay monthly on the phone by its self without data and minutes because it cost £21 a month for 5gb data and unlimited text and minutes

 

But if i brought credit by its self its £10 a month with 7gb data unlimited text and minutes

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Cleoriff
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Not possible now @Xided.

You took out a contract with the attached tariff. Unless you are within the 14 day change of mind policy then you are stuck with it, unless you pay for the phone in full.

https://www.o2.co.uk/help/device-and-sim-support/returning-your-device 

Guide: How does O2 Refresh work? 

 

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Cleoriff
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@Xided 

To get that deal you would have to change to PAYG Big Bundle. (Pay As You Go)

https://www.o2.co.uk/help/pay-as-you-go/big-bundles 

You still need to pay monthly to top up.

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you call O2 on 202 or 0344 809 0202 or use O2's social media to help by messaging them on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

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Xided
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pay as you go makes me buy the phone full price i want the phone payed monthly without any data or that stuff so only the phone nothing else

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Cleoriff
Level 94: Supreme
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Not possible now @Xided.

You took out a contract with the attached tariff. Unless you are within the 14 day change of mind policy then you are stuck with it, unless you pay for the phone in full.

https://www.o2.co.uk/help/device-and-sim-support/returning-your-device 

Guide: How does O2 Refresh work? 

 

*The Game Is On*

Girl in a jacket
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