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Phone charges

Robbo60
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Hi I recently when abroad, please can someone tell why I have been charged for calls to my phone that were never answered - I never answer any calls other than WhatsApp whilst away. I can’t stop people calling my number?

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Bambino
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@Robbo60 If you hadn't turned off your voicemail before you left that will explain the charges:

All you need to know about O2 Voicemail 901. - O2 Community

I DO NOT WORK FOR O2



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Bambino
Level 85: Esteemed
  • 24028 Posts
  • 1047 Topics
  • 3774 Solutions
Registered:

@Robbo60 If you hadn't turned off your voicemail before you left that will explain the charges:

All you need to know about O2 Voicemail 901. - O2 Community

I DO NOT WORK FOR O2



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madasaf1sh
Level 77: Grand Master
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@Robbo60 

 

The way roaming has always worked across every network globally, is that if someone calls your number and it gets diverted back to Voicemail then its a chargable international call.. (this has been the case for 20+ years). 


Best thing to is to set voicemail to all calls before you leave, or turn it off completely Guide: All you need to know about O2 Voicemail 901 

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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