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Phone calls

brods
Level 1: Joiner
  • 1 Posts
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My mobile won't either make or receive phone calls or send or receive texts. A message comes up to say "Not registered on network"

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jonsie
Level 94: Supreme
  • 95693 Posts
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Try switching the phone off and on

Try cleaning the sim card

The sim may need replacing

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202  or 0344 809 0202

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jonsie
Level 94: Supreme
  • 95693 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

Try switching the phone off and on

Try cleaning the sim card

The sim may need replacing

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202  or 0344 809 0202

Message 2 of 2
255 Views