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1 ACCEPTED SOLUTION
Accepted Solutions
- 35802 Posts
- 227 Topics
- 1584 Solutions
Hi @Jc23 - This looks like something you’ll be able to do or check in the My O2 app. We have a guide to help with that if you’re unsure how to use it Guide: How-to guide for My O2
And don’t worry if you get stuck because there’s an in-app messaging service you can use to chat with O2 who can help. Just go to the ‘Support’ tab and ‘Start a Conversation’ at the bottom.
If you still need help then the Social Media teams will be on hand, just send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Also cross-check with your bank direct debits, to make sure O2 charges and Direct debit amounts and dates match. Good luck!
- 35802 Posts
- 227 Topics
- 1584 Solutions
Hi @Jc23 - This looks like something you’ll be able to do or check in the My O2 app. We have a guide to help with that if you’re unsure how to use it Guide: How-to guide for My O2
And don’t worry if you get stuck because there’s an in-app messaging service you can use to chat with O2 who can help. Just go to the ‘Support’ tab and ‘Start a Conversation’ at the bottom.
If you still need help then the Social Media teams will be on hand, just send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Also cross-check with your bank direct debits, to make sure O2 charges and Direct debit amounts and dates match. Good luck!
