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Phone bill

Kaylea
Level 1: Joiner
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I've been cut off but I need my phone since I really need it my bill will be paid in 2 days anyway I can have it back on till then 

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Bambino
Level 73: Relic 
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@Kaylea This is not O2. This is a customer community.

You need to speak to the Payment Management Team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best chance of getting through is calling at 8 am

Other numbers and instructions on how to use Skype to call 0800 numbers for free are here: Guide: Coronavirus Community Help and Support 

Other social media options: Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

 

I DO NOT WORK FOR O2



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Bambino
Level 73: Relic 
  • 18394 Posts
  • 880 Topics
  • 2146 Solutions
Registered:

@Kaylea This is not O2. This is a customer community.

You need to speak to the Payment Management Team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best chance of getting through is calling at 8 am

Other numbers and instructions on how to use Skype to call 0800 numbers for free are here: Guide: Coronavirus Community Help and Support 

Other social media options: Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

 

I DO NOT WORK FOR O2



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Ledituxe
Level 1: Joiner
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hi.i got contract for 12 months for 10 £, but today su prize me a lot.my bill up till25£! How can change me like that! O2 is robbing me .

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madasaf1sh
Level 56: Guvnor
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@Ledituxe 

 

Was this a promotion for x amount of months? 

 

Best think to do is contact o2 via Social Media  Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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TallTrees
Level 41: Prodigal
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Hello @Ledituxe 

Welcome to the O2 Community Forum ~ we are a customer community and do not have access to accounts, however we can give advice.

It would be necessary to contact O2 about your account and 

If this helps and it works for you the
Social Media Teams will be on hand just
send them a message
https://o2uk.co/O2FachttpCFB
https://o2uk.co/O2CTW
https://o2uk.co/O2CIG

Good luck and best wishes



HAPPINESS IS BEE SHAPED

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