Solved: Phone bill

Marius4 · ‎20-05-2020

I want to talk about my phone bill

MI5 · ‎20-05-2020

@Marius4

You need to speak to payment management.

Guide: Coronavirus Community Help and Support

You can reach the Payment Management team on 0800 902 0217.

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

These guys can give you more time to pay but you may still be cut off as it is an automated system process.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Marius4 · ‎20-05-2020

I can’t pay my phone bill and I don’t know how can I do

MI5 · ‎20-05-2020

@Marius4

You need to speak to payment management.

Guide: Coronavirus Community Help and Support

You can reach the Payment Management team on 0800 902 0217.

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

These guys can give you more time to pay but you may still be cut off as it is an automated system process.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

Phone bill

How to cancel contract if never activated sim?

How to make a complaint

Eltham Store O2 Eleanor flagged a genuine customer...

Calls dropped soon as dialed

Access to billing / phone plan etc