on 05-05-2019 16:28
Solved! Go to Solution.
on 05-05-2019 16:39
You need to speak to customer services about this. If you can’t call 202 from your O2 mobile you can call 0344 809 0202 from any other phone
on 05-05-2019 16:39
You need to speak to customer services about this. If you can’t call 202 from your O2 mobile you can call 0344 809 0202 from any other phone
on 05-05-2019 16:55
on 05-05-2019 16:55
This isn't customer service @Amelia and so you need to contact them directly.
You need the payment management team
The number for the payment management team is 0800 902 0217 and until you speak with them your phone will be disconnected until a payment is made.
I'm not sure if they will be open now until after the Bank Holiday.
on 05-05-2019 23:10
on 05-05-2019 23:10
on 07-05-2019 15:49
Hi @Amelia welcome to our community! Sorry to hear that you've been having trouble with payments. Please do have a look at the advice above from our members and let us know how you get on. Did you manage to get in touch with Payment Management? As mentioned above they are the best option for these types of queries.