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Phone bill

Jenny39
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Can I request a discount please?my tariff is coming to an end and I can't afford the payments I'm not working at the moment.

Thanks

Jenny

Message 1 of 10
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madasaf1sh
Level 77: Grand Master
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@Jenny39 

 

You will need to ask o2, as this is a customer to customer community...  it might also be worth looking at uswitch or moneysupermarket when your tariff ends to see what sim only deals are available.. 

 

When calling o2 dont expect a discount, just to set expectations.. Guide: How to find help & contact O2 

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 10
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Enlli
Level 68: Extraordinaire
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You might want to look at uswitch and see if there is anything there you can upgrade to that is cheaper.

https://www.uswitch.com/mobiles/compare/sim_only_deals/?inset-cookie-banner&utm_accountid=5303720174...

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 3 of 10
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Jenny39
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Ok thanks 

Message 4 of 10
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Jenny39
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Ok thanks

Message 5 of 10
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JohnBB99
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you need to contact coustomer service

 

Message 6 of 10
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madasaf1sh
Level 77: Grand Master
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who is the scammer @JohnBB99 

 

As can't see any posts on here from one of the know scammers or spammers

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 7 of 10
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JohnBB99
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See the post @charlettee is a scammer

Message 8 of 10
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madasaf1sh
Level 77: Grand Master
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Neither this thread or the one from Charlotte14 look like spammy posts to me, if you have concerns about the legitimacy of a poster then report it via the Report Content option, this applies to if they send you a PM  

No offence but you look more like a spammer than there posts do

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 9 of 10
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pgn
Level 77: Grand Master
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Looks like the Report option was taken, and coustomer [sic] services zapped the @Charlotte14  post,@madasaf1sh - actually I notice two independent users responding very similarly, @JohnBB99 and @Natasha_KOCHOSK 🤔

No way for me to tell if one is an alter-ego of the other 🤷

 

https://community.o2.co.uk/t5/Pay-Monthly/eSIM/m-p/1738846/highlight/true#M280460

 

https://community.o2.co.uk/t5/Pay-Monthly/Paying-a-bill/m-p/1737777/highlight/true#M280204

 

⁉️

 

Message 10 of 10
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