cancel
Showing results for 
Search instead for 
Did you mean: 

Phone bill

Kaylea
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I've been cut off but I need my phone since I really need it my bill will be paid in 2 days anyway I can have it back on till then 

Message 1 of 5
307 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Bambino
Level 84: Resplendent
  • 22943 Posts
  • 1022 Topics
  • 3662 Solutions
Registered:

@Kaylea This is not O2. This is a customer community.

You need to speak to the Payment Management Team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best chance of getting through is calling at 8 am

Other numbers and instructions on how to use Skype to call 0800 numbers for free are here: Guide: Coronavirus Community Help and Support 

Other social media options: Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

 

I DO NOT WORK FOR O2



Funniest-Thread-2

View solution in original post

Message 2 of 5
305 Views
4 REPLIES 4

Bambino
Level 84: Resplendent
  • 22943 Posts
  • 1022 Topics
  • 3662 Solutions
Registered:

@Kaylea This is not O2. This is a customer community.

You need to speak to the Payment Management Team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best chance of getting through is calling at 8 am

Other numbers and instructions on how to use Skype to call 0800 numbers for free are here: Guide: Coronavirus Community Help and Support 

Other social media options: Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

 

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 2 of 5
306 Views

Ledituxe
Level 1: Joiner
  • 1 Posts
  • 0 Topics
  • 0 Solutions
Registered:

hi.i got contract for 12 months for 10 £, but today su prize me a lot.my bill up till25£! How can change me like that! O2 is robbing me .

Message 3 of 5
301 Views

madasaf1sh
Level 76: Forum Legend
  • 9988 Posts
  • 54 Topics
  • 2981 Solutions
Registered:

@Ledituxe 

 

Was this a promotion for x amount of months? 

 

Best think to do is contact o2 via Social Media  Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
Message 4 of 5
296 Views

TallTrees
Level 49: Rootin' Tootin' 
  • 10672 Posts
  • 119 Topics
  • 344 Solutions
Registered:

Hello @Ledituxe 

Welcome to the O2 Community Forum ~ we are a customer community and do not have access to accounts, however we can give advice.

It would be necessary to contact O2 about your account and 

If this helps and it works for you the
Social Media Teams will be on hand just
send them a message
https://o2uk.co/O2FachttpCFB
https://o2uk.co/O2CTW
https://o2uk.co/O2CIG

Good luck and best wishes



HAPPINESS IS BEE SHAPED

Message 5 of 5
295 Views