on 26-10-2021 14:10
I've been cut off but I need my phone since I really need it my bill will be paid in 2 days anyway I can have it back on till then
Solved! Go to Solution.
on 26-10-2021 14:15
on 26-10-2021 14:15
@Kaylea This is not O2. This is a customer community.
You need to speak to the Payment Management Team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support
Best chance of getting through is calling at 8 am
Other numbers and instructions on how to use Skype to call 0800 numbers for free are here: Guide: Coronavirus Community Help and Support
Other social media options: Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
on 26-10-2021 14:15
on 26-10-2021 14:15
@Kaylea This is not O2. This is a customer community.
You need to speak to the Payment Management Team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support
Best chance of getting through is calling at 8 am
Other numbers and instructions on how to use Skype to call 0800 numbers for free are here: Guide: Coronavirus Community Help and Support
Other social media options: Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
on 26-10-2021 14:24
hi.i got contract for 12 months for 10 £, but today su prize me a lot.my bill up till25£! How can change me like that! O2 is robbing me .
on 26-10-2021 14:30
on 26-10-2021 14:30
Was this a promotion for x amount of months?
Best think to do is contact o2 via Social Media Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
on 26-10-2021 14:32
on 26-10-2021 14:32
Hello @Ledituxe
Welcome to the O2 Community Forum ~ we are a customer community and do not have access to accounts, however we can give advice.
It would be necessary to contact O2 about your account and
If this helps and it works for you the
Social Media Teams will be on hand just
send them a message
https://o2uk.co/O2FachttpCFB
https://o2uk.co/O2CTW
https://o2uk.co/O2CIG
Good luck and best wishes