Phone bill

[Bryan1998]

Enquiring about phone bill

[MI5]

@Bryan1998 

You can get a breakdown in your MyO2 http://www.o2.co.uk/myo2

or you need to contact O2.
All numbers are in this guide Guide: Coronavirus Community Help and Support 
Or 202 from your O2 mobile.
Advice from an O2 Guru to get through:
When you call 202, you will be asked for the reason you are calling.
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.

[Marjo]

Hi @Bryan1998 ,

Hope you managed to get some information about your bill, anything helpful in My O2 as advised above? Hope you got everything sorted after you last posted.

Edit: typo corrected