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Level 1: Joiner
Posts: 2
Registered: ‎20-05-2020
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Phone bill

I want to talk about my phone bill
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Level 1: Joiner
Posts: 2
Registered: ‎20-05-2020

Re: Phone bill

I can’t pay my phone bill and I don’t know how can I do
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Posts: 101,916
Topics: 550
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Registered: ‎04-04-2012

Re: Phone bill

[ Edited ]

@Marius4 

You need to speak to payment management.

Guide: Coronavirus Community Help and Support 

You can reach the Payment Management team on 0800 902 0217.

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

These guys can give you more time to pay but you may still be cut off as it is an automated system process.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)