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Phone bill

Charliegab1998
Level 1: Joiner
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Registered:

on ‎10-05-2020 15:25

on ‎10-05-2020 15:25

Hello, ive recently had an email saying i have been charged extra which is very unexpected, i rely on my phone frequently and due to the current pandemic i am struggling financially and cant afford to pay the extra amount for my contract. Now when i log into my 02 account it says my extra charges went on 'things ive bought' but i havent purchased anything. Please can you contact me as soon as you can.
Kind Regards
Charlie Brooks
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MI5
Level 94: Supreme
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on ‎10-05-2020 15:54

on ‎10-05-2020 15:54

@Charliegab1998 

No one will call you from here.

Contact payment management Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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