Phone bill statement

[Ra]

Hello. I would like to ask. I need 5 years o2 bill statements. Do I need to go to brunch and order them? Many thanks

[MI5 Level 94: Supreme · Accepted solution]

2 years is the maximum you can get and you can download them from your MyO2 https://community.o2.co.uk/t5/How-to-Guides/How-do-I-get-to-the-Download-Bill-page/ba-p/1014096

[jonsie Level 94: Supreme]

It's worth calling O2 to see if they can help. It may depend on just what the bills are needed for?

[EmilieT]

Good morning @Ra, and welcome to the forum!

I'm not sure if you've has the time to follow @jonsie's suggestion yet and call Customer Service, but in the menatime I've double-checked on our end whether what you need can be done or not. As O2 only store a maximum of 2 years of copy bills on accounts, that is the maximum you can get, as @MI5 said.