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Level 1: Joiner
Posts: 1
Registered: ‎06-11-2018
Accepted Solution

Phone bill statement

Hello. I would like to ask. I need 5 years o2 bill statements. Do I need to go to brunch and order them? Many thanks

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Posts: 106,059
Topics: 554
Solutions: 13,965
Registered: ‎04-04-2012

Re: Phone bill statement

2 years is the maximum you can get and you can download them from your MyO2 https://community.o2.co.uk/t5/How-to-Guides/How-do-I-get-to-the-Download-Bill-page/ba-p/1014096
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 80,692
Topics: 574
Solutions: 3,896
Registered: ‎04-01-2009

Re: Phone bill statement

It's worth calling O2 to see if they can help. It may depend on just what the bills are needed for?

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Former Staff
Posts: 5,426
Registered: ‎18-04-2018

Re: Phone bill statement

Good morning @Ra, and welcome to the forum! Wave

 

I'm not sure if you've has the time to follow @jonsie's suggestion yet and call Customer Service, but in the menatime I've double-checked on our end whether what you need can be done or not. As O2 only store a maximum of 2 years of copy bills on accounts, that is the maximum you can get, as @MI5 said. 

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