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Level 1: Joiner
Posts: 1
Registered: ‎28-12-2018
Accepted Solution

Phone bill not come out!

So my bill was meant to come out on the 25th which I obviously know is Christmas Day, so I was expecting it to come out on the 27th (after the bank holidays were over), however it’s now the 28th and my bill has yet to come out. I’m very confused.
Posts: 72,644
Topics: 684
Registered: ‎14-01-2013

Re: Phone bill not come out!

@Holly

It may happen today. It should have happened on whatever day it was due, as it's an automated system.

However, I would give customer services a call https://www.o2.co.uk/contactus

They are back to normal opening hours today, so try them between 8-8.30am

Best of luck and welcome to the forum Welcome

*The Game Is On*


Level 63: Greatness Assured
Posts: 12,562
Registered: ‎31-03-2010

Re: Phone bill not come out!

@Holly If your account is set up with Direct Debit it doesn't matter what day the bill comes out.

I DO NOT WORK FOR O2