Phone Upgrades/Same Service Provider

[Anonymous]

In March 2016, I will be due for a 'free' upgrade of my current phone: Nokia Lumia 925?

If O2 (online/retail) does not have the Nokia Lumia I want in March 2015?

Could I get a Nokia Lumia from another provider, still keep my existing O2 phone contract, than go elsewhere?

[MI5 · Accepted solution]

If you want to keep the exact same contract you will need to buy the phone you want sim free from carphone warehouse or similar. You can also upgrade anywhere else and stay with o2 but it will be a new contract although you can keep your number and you won't get a refresh contract other than from O2 directly.

[jonsie]

You won't get a free upgrade from anywhere and certainly not on the same contract. As said you can upgrade at any independent and stay on o2 but it will be a completely different contract unless you buy outright and use your current sim card. 

[MI5]

"Upgrade for Free" means no fees to pay off in order to upgrade, it does not mean a new phone for free without any other account changes at all......

[Cleoriff]

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@MI5 wrote:
"Upgrade for Free" means no fees to pay off in order to upgrade, it does not mean a new phone for free without any other account changes at all......

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Oh I wish...now about that Z5..or S6 Edge plus