Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Pay Monthly

Level 1: Joiner
Posts: 1
Registered: ‎12-07-2020

Phishing or legit?

Just received this text from ‘O2-UK’: O2 Ref: Site No. RT02H045. Your security code is ****. If you're not in direct contact with O2, please call 202 now so we can protect your account. Thanks.

Is this legit or phishing ?
Posts: 98,322
Topics: 762
Registered: ‎14-01-2013

Re: Phishing or legit?

[ Edited ]


O2 have been some security checks recently. This has been the 3rd one this week

Best bet is to call O2 on 202 and check.

Other numbers in this guide. Guide: Coronavirus Community Help and Support 

*The Game Is On*

O2 Support
Posts: 280
Registered: ‎18-06-2020

Re: Phishing or legit?

Hi @JM2 

These codes get sent out if someone has enquired about the mobile number. It can sometimes flag if someone has given an incorrect mobile number, which leads to you getting the code.

It is usally nothing to worry about, but to be on the safe side contact 202 or use Webchat to make sure everything is as it should be.