Payments

[Modesta]

Hey.I wanna ask dont block my phone numbers,because I have problems to pay now.I will pay on 22 of may.thanks

[KingAmo]

@Modesta

Hi this isn't customer service
Contact the payment team for help
https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...

[Bambino]

@Modesta 

You need to speak to the Payment Management Team on 0800 902 0217. 

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best chance of getting through is calling at 8 am