on 02-07-2018 23:29
I have a Pay Montly phone contract that comes out of my Bank by Direct Debit every month. I have recently ordered a Samsung Galaxy Tab A 10.1 2016 on Refresh.
My question is Does the Airtime and the Device Payments come out at the Same time or do I have to Pay them Each seperately. I am not sure on how this works.
Solved! Go to Solution.
02-07-2018 23:49 - edited 02-07-2018 23:52
Yes they both come out of the bank at the same time
A guide to Refresh here https://community.o2.co.uk/t5/How-to-Guides/How-does-O2-Refresh-work/ba-p/1014093
Welcome to the forum by the way
on 03-07-2018 10:50
Hi @Anonymous I hope @Cleoriff's reply above clarified the process for you, but please let us know if there's anything else the Community could help you with!
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03-07-2018 20:02 - edited 03-07-2018 20:05
Thank you Cleoriff and EmilieT. Although it would be a good idea if you could Pay Online for making extra payments towards the Device instead of having to call them.
on 03-07-2018 20:07
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)