Payment

[Kieragall28]

Hi,

I have paid for my phone bill but it says I owe money? 

thanks, 

kiers 

[MI5]

@Kieragall28 

This looks like something you’d need to call O2’s customer service team about – give them a call on 202, 0344 809 0202, or specific payment management number 0800 902 0217 / 0800 032 5302
Thanks

[pgn]

It can take a week or more for your payment to clear into O2's systems and for any bar applied to your account to be lifted, @Kieragall28 - you might co sider using your MyO2 app to set up a direct debit, so you are not disconnected for late payment again.