cancel
Showing results for 
Search instead for 
Did you mean: 

Payment

Sr6
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I was charged 30 pound as I was making payment for new phone but at the end i was told that my application cannot be processed 

Message 1 of 2
187 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 152202 Posts
  • 651 Topics
  • 29002 Solutions
Registered:

@Sr6 

The money is being held by your bank pending approval of the transaction.

If it is not approved, your bank will return the money to your account in line with their policy on pending transactions.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 2
184 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 152202 Posts
  • 651 Topics
  • 29002 Solutions
Registered:

@Sr6 

The money is being held by your bank pending approval of the transaction.

If it is not approved, your bank will return the money to your account in line with their policy on pending transactions.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
185 Views