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Syd126
Level 1: Joiner
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I paid my bill for this month early but today is the due date for the payment, my banks now in overdraft because it says I have a payment due but I’ve already paid this months bill? 

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madasaf1sh
Level 77: Grand Master
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Sorry to say, but this is of your own doing, as the direct debit is sent for processing 5-7 days before it is due to be taken, so unless you paid >7 days before the bill is due then the Direct Debit will be taken

 

You can call o2 and ask them to refund the overpayment if it is taken, by calling o2 Guide: How to find help & contact O2 

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iPhone 16 Pro Max - o2 and Spusu
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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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pgn
Level 77: Grand Master
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You can also use MyO2 to request any credit balance be refunded to the bank that your DD uses, @Syd126 - it is very quick!

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