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Payment

mhip
Level 1: Joiner
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on ‎18-06-2024 03:40

on ‎18-06-2024 03:40

I have received a text telling me that I am out of my minimum contract term and monthly airline plan is £8.66.  I was asked to use http://v.o2.co.uk/o3J5A635 but the code they sent me did not work.  What do I need to know and do?  I was advised that I had paid the £8.66 as requested.

Michele Hipwell

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MI5
Level 94: Supreme
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on ‎18-06-2024 08:05

on ‎18-06-2024 08:05

@mhip 

This looks like something you’d need to call O2’s customer service team about – give them a call on 202, 0344 809 0202, or specific payment management number 0800 902 0217 / 0800 032 5302
Thanks

Please check that this was a genuine text from O2.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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