08-12-2023 14:02 - edited 08-12-2023 14:30
08-12-2023 14:02 - edited 08-12-2023 14:30
08-12-2023 14:06
08-12-2023 14:06
Hi @Katiemct
We don't have access to your account details here we are a community forum. You need to contact customer services here
Guide: How to find help & contact O2
OR
Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255.
08-12-2023 14:13
You need to call 4445 for PAYG customer services.