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Emilie1
Level 1: Joiner
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If you don’t pay your bill for a few months how much does it go up by? I should’ve only had £100 taken out and instead it’s £467

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MI5
Level 94: Supreme
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@Emilie1 

They will take the full cost of your remaining contract.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Bambino
Level 74: Whizz kid
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@Emilie1 I'm astounded that you haven't been disconnected for non-payment.

You need to speak to the Payment Management Team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best chance of getting through is calling at 8 am

I DO NOT WORK FOR O2



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