Payment

[Cameron3]

Late payments unable to be paid due to coronavirus

[jonsie]

You can reach the Payment Management team on 0800 902 0217.
0800 902 0217
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
You can try calling using Skype
https://community.o2.co.uk/t5/Off-Topic/A-Guide-To-Skype/m-p/1305104/highlight/true#M181823
Best time to try to get through is 8 am

[Cameron3]

Unable to make my payments due to being out of work after the pandemic outbreak

[Cameron3]

Can’t call any numbers as my device has been cut off

[jonsie]

Skype?

[Cameron3]

Can I request to be called?

[jonsie]

Unfortunately not. O2 won't call you back I'm afraid