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Level 1: Joiner
Posts: 1
Registered: ‎03-09-2019
Accepted Solution

Payment

Tyring to pay my bill online and the Card sections is not loading? Is there an issue with the website?

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Posts: 101,686
Topics: 549
Solutions: 12,946
Registered: ‎04-04-2012

Re: Payment

@PBS 

Can you try a different browser as some block redirects and pop ups.

Paying through the MyO2 app is usually more reliable too.

All ways to pay here Guide: How to Pay Your Bill (Contract) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Level 1: Joiner
Posts: 1
Registered: ‎20-08-2019

Re: Payment

Payment due on sept 19th but why taken payment today which I don’t understand it
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Posts: 87,824
Topics: 735
Registered: ‎14-01-2013

Re: Payment

@tankgirl 

Then you need to call customer services Guide: How to find help & contact O2 

However, is it just the bill you have received as they take payment 14 days after your bill is generated?

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