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on 23-10-2018 08:06
Hi, I made a payment towards my latest bill, using my o2 app, a couple of days before the bill was actually due. But today, the day it is due, the full amount was taken from my account, by direct debit, even though I paid some towards it already. Will I be able to get this refunded?
Thanks
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on 23-10-2018 08:10
Hi @Toni1
You could try by ringing customer services though I doubt it https://www.o2.co.uk/contactus
You need to make any extra payment at leat a week before any direct debit is paid otherwise the system has no time to catch up.
Best of luck
Veritas Numquam Perit
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on 23-10-2018 08:10
Hi @Toni1
You could try by ringing customer services though I doubt it https://www.o2.co.uk/contactus
You need to make any extra payment at leat a week before any direct debit is paid otherwise the system has no time to catch up.
Best of luck
Veritas Numquam Perit
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on 23-10-2018 08:24
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on 23-10-2018 08:24
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 23-10-2018 08:31
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on 23-10-2018 08:31
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on 23-10-2018 08:33
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on 23-10-2018 08:33
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on 23-10-2018 08:36
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on 23-10-2018 08:36
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on 23-10-2018 09:09
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on 23-10-2018 09:09
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 24-10-2018 12:42

