Solved: Payment

Tomashbro · ‎20-10-2018

Hi , unable to make payment with my VISA card, is there an issue with O2 system?

MI5 · ‎20-10-2018

@Tomashbro we wouldn't know here, sorry.

You could check with customer service http://www.o2.co.uk/contactus

See payment help here too https://community.o2.co.uk/t5/How-to-Guides/How-to-Pay-Your-Bill-Contract/ba-p/1014090

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎20-10-2018

@Tomashbro we wouldn't know here, sorry.

You could check with customer service http://www.o2.co.uk/contactus

See payment help here too https://community.o2.co.uk/t5/How-to-Guides/How-to-Pay-Your-Bill-Contract/ba-p/1014090

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Cleoriff · ‎20-10-2018

Hi @Tomashbro

Is it a UK card? If so I have no idea if there is a problem.

You could ring customer services and pay via that route https://www.o2.co.uk/contactus

Or leave it for a while and try again. The system may be glitching.

Other ways to pay are here https://community.o2.co.uk/t5/How-to-Guides/How-to-Pay-Your-Bill-Contract/ba-p/1014090

Best of luck

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