Payment

[Ilze]

Hi.every day chat online are busy.Please not close my account.I need change payment date.At the moment i pay every mouth date 21 but i am better date 10.Can you please change.My account is 1029690415

Thank You.Can you please emeil me!

[Bambino · Accepted solution]

@Ilze 

You need to speak to the Payment Management Team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best chance of getting through is calling at 8 am

You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)